Nationally Registered Certified Medical Assistant (NRCMA) (NAHP) Practice Exam

It is important for medical assistants to avoid arguing with patients as it can create tension and lead to a breakdown in communication and trust. Discussing private matters is also inappropriate for a medical assistant as it can violate patient confidentiality. Offering medical advice is also not within the scope of a medical assistant's duties and should be left to the doctor. Scheduling appointments is a necessary task for a medical assistant and should not be avoided.